I have re-entered the retail world after almost 20 years of leaving working retail. Now mind you I was just and guilty of some of the following rules for shopping that I am going to share with you.
See part of my job is to clean up the store at the end of the night, to return stock to the shelves where it belongs. Yeah that means that I spend an hour putting those 18 packets of merchandise you decided you didn’t want right when you checked out. Now multiply that by 800 customers all day long and that’s a TON of merchandise to return each night, and I don’t get to go home until it’s done. Not to mention the ton of trash customers bring into the store. We have to clean up your Starbucks cups, your french fries and yes even your dirty diapers you can’t seem to throw in the trash. Not to mention the horror of the bathrooms. Really we are all grown ups here clean up after yourself. There is no need to smear your poop around. (Yes this really happened and yes we know it was an adult because it was spelled correctly and up too high to be a small child)
1. I am a person please speak to me in a civil tone. I am not your punching bag. I will do the best I can to help you find what you want but if we don’t have it you do not have the right to cuss me out, yell at me or treat me like crap.
2. If you are shopping in a big chain store know that just because the ad says we carry something doesn’t mean that our specific store carries it. The way it works is as follows: Stores 1-30 sell a ton of product A. Product A sells great on the West Coast and Mid West, it does not sell at all in the South so it is not stocked in Southern stores. The company only prints ONE ad for the entire nation. So read the fine print where it says may not be available in all stores.
3. Those little people with you are most likely your children or children you are responsible for. Please do your job and parent them. Letting them pull things off the shelves and throw it on the floor is not good manners. Nor is letting them drop kick balls across the store. Leaving poop filled dirty diapers in your shopping cart is just lazy. We have bathrooms USE them.
4. Love Starbucks Hot Chocolate and their Steamers as much as the next person but I do not love picking up your nasty cup you left on a shelf in the empty spot you made when you moved the merchandise off the shelf and placed it on the floor.
5. Yes we have a markers, NO the white shelves are not there for you to write on to test out the markers, so unless you are Banksy stop tearing open marker packages and “testing” out the color on the shelves.
6. If the store you’re in has a number system in order to help you, USE it. It’s there so that everyone can be helped so that you don’t have to wait in line. In fact most places that have number systems will use their PA system to call your number. So I promise you will not lose your spot, we will not forget you.
7. When we tell you your card was declined the first time it is possible that it was a bad swype or a wrong button press. Anything after two or three just accept that there is a problem with your card. No need to say “I swear there is money in my account I just made a deposit”. or “I know it works I just used it”. To be honest most of us could care less why your card does or does not work.
8. I am glad to help you, in fact I get paid to do it but I do not get paid to be your personal shopper. I don’t know what color blue will match your 30 year old sofa unless you bring me a sample.
9. I love Pinterest, we all love pinterest but unless you come in with the instructions I will not know how to make the cute picture you are showing me.
10. It would be great if when you come up to have fabric cut, check out or ask me for help if you would take your headphones off and put your conversation on hold. I can’t help you if you can’t hear what I’m saying. On that same note the rest of the world does not need to hear your conversation. Remember you are in a public place no need to yell.
These are just some of the things that have rumbling around my brain the last few months.
What are your retail pet peeves?